Refund policy

Due to the personal and hygienic nature of our products, we do not accept returns or exchanges. Once an item has been shipped to you, we are unable to ensure its safety and quality for resale.

Final Sale

All purchases are final sale.

We encourage our customers with sensitive skin to review ingredient lists carefully prior to purchase and to perform a patch test before first use.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us at support@seventyxseven.faith within 3 days of delivery with your order number and clear photos of the issue. 

Lost or Stolen Packages

Once an order has been shipped and marked as delivered by the carrier, we are not responsible for lost or stolen packages. Please ensure your shipping address is accurate and secure.

Questions?

We’re always happy to help! If you have questions about ingredients, usage, or which product is right for you, please reach out to us at support@seventyxseven.faith